Frequently Asked Questions

Everything you need to know about your TooTimid shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for fashion items?

We offer a 30-day return window for unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and swimwear cannot be returned once the seal is broken.

Are your packages shipped discreetly?

Yes, all orders from TooTimid are shipped in plain, unmarked packaging. The sender name on the label is listed as 'TT Logistics' to ensure your privacy.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between different brands and styles.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure checkout options like PayPal and Apple Pay.

Can I track my order once it has shipped?

Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.