Returns & Exchanges
At TooTimid, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale unless a manufacturer defect is present.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are intact, and include the provided packing slip inside the box.
- 3.Attach Shipping Label
Print the prepaid shipping label generated by our portal and securely tape it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
