Returns & Exchanges

At TooTimid, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale unless a manufacturer defect is present.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging, ensuring all tags are intact, and include the provided packing slip inside the box.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label generated by our portal and securely tape it to the outside of your package, covering any previous delivery markings.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.